If you feel you have something special to add to the Biomed team, send your resume to We’re always looking for great people and new opportunity.

Natural Health Products Customer and Sales Support for Burnaby B.C. area

Are you passionate about natural health products? Do you like a job with variety? Do you care about customer service? Do you have the ability to sell? Are you driven to succeed? Do you want to make a difference in people’s lives?

The successful candidate for Customer and Sales Support must be a highly motivated, self-starter with the ability to multitask. Job duties include but are not limited to back-office administrative tasks and engaging with customers by phone, email and social media. The candidate must be well rounded with great social skills and great office admin skills. The candidate must also have the ability to upsell on incoming orders.

The Opportunity

We are looking for a Jane or Jack of all trades! Someone who can answer incoming calls and emails, capture orders, process invoices, call on accounts to check-in and connect with health practitioners and their support staff to build relationships and makes new sales.

Key Responsibilities

  • Answer incoming calls and emails.
  • Enter Orders
  • Process Invoices
  • Sell our great products
  • Build and maintain relationships with customers.
  • Collaborate with our Education and Medical Support Specialists to support and build a foundation our customers can trust

Ideal Profile

  • You know how to engage with people
  • You are passionate about health and wellness
  • You are honest and hard working
  • You are a self-starter with initiative and positive attitude
  • You are a quick learner with a good memory for procedures
  • You have the ability to work in a fast-paced, constantly evolving environment
  • College or University Education in alternative medicine an asset

Nice to haves

  • Experience using CRMs and/or Accounting Programs (Sage 300)
  • Experience in the natural health products industry

We are located on the beautiful Fraser River with a walking path just steps outside the front door. We are also close to shops, healthy lunch spots and transit. Join our diverse and supportive team who enjoy working and spending time together in a thriving work culture.

Job Types: Full-time, Permanent

Additional pay:

  • Bonus pay


  • Dental care
  • Disability insurance
  • Extended health care
  • Life insurance
  • On-site parking
  • Paid time off
  • Vision care


  • 8 hour shift


  • sales: 3 years (preferred)

Salary: $18 - $22 per hour

Please send Resume to: